Shipping
Yes, Fostelle ship all over Pakistan, with fast and reliable delivery to all major cities and towns.
Orders are typically delivered within 3-5 business days. Delivery times may vary based on your location.
In rare cases, unforeseen circumstances such as weather conditions, public holidays, or courier delays may result in a slight extension of the delivery time. Rest assured, we strive to ensure your order reaches you as quickly as possible.
Shipping charges will be calculated at checkout based on your location and order weight.
Payment
Fostell accept Cash on Delivery (COD), online bank transfers.
Yes, Fostelle uses trusted and secure payment gateways to ensure your transactions are safe and encrypted.
Orders & Returns
Once your order is shipped, you will receive a tracking number via email to monitor its delivery status.
You can cancel or modify your order before it has been shipped. After placing an order, our team will call you for confirmation. If you need to make changes or cancel your order, please inform our representative during the confirmation call or contact our customer support team as soon as possible.
Fostelle accepts returns within 7 days of receiving the product, provided it is unused and in its original packaging with flyer.
To initiate a return, please ensure you make an unboxing video of the package while opening it. This raw, unedited video will serve as proof in case the product is damaged. Without this video, we regret that we cannot accept the return.
For support, you can email us at info@fostelle.pk or send a direct message (DM) on Instagram at fostelle.pk.